Introduction

TC Hosted Exchange has been added to our extensive and comprehensive solutions offering in order to provide our customers with a robust, remotely hosted, outsourced and fully managed Microsoft Exchange solution which eliminates the capital expense and considerable overhead of installing, upgrading and constantly maintaining an on-site email solution.

The solution, utilising the SaaS (Software as a Service) model, provides a high level of resiliency and redundancy, as well as a range of security, content and management features. In addition, it removes the need to skill up or train support staff as well as the hassle of license management and future planning.

Features

• Shared Calendaring
• Global Address List
• Managed Anti-Virus
• Managed Anti-Spam
• Cached Exchange
• RPC over TLS
• Push Email
• Premium Web Access
• Lite Web Access
• Audited Environment
• Disaster Recovery
• Full Mailbox
• Backup Disclaimers

Benefits

Accessibility 
Access your email from anywhere without the need for VPN or changing server settings (like SMTP server).

High availability
Enterprise class hardware with N+1 redundancy model.

Service Level Agreement
Maintains high availability with backup penalties.

Compliance
Compliance with legislation on recovery and tracking.

No Capital Outlay
True software as a service.

Predictable Pricing
Per user cost allows for granular financial planning.

Outbound Email Efficiency
Outbound mail to many external recipients is replicated once across the WAN. Optimising outbound bandwidth utilisation.

Scalability
Instantly scales as the business requires.

Antivirus and Antispam Included
Antivirus and antispam upstream ensures a safe user experience.

Frees up Resources
IT staff can focus on business applications.

Software Upgrades
Server software is maintained to the latest version.

Exchange Benefits
Full use of Exchange functionality

E-mail Box Sizes
Automatically limits the size of the mail boxes for staff members

"Access on the move!"

Power Users

Power users enjoy synchronized access to all their messages – from home, at the office or on the road. All users can enjoy full-featured remote access through Outlook Web Access.

Accessibility anywhere anytime

Through a multitude of access methods your mailbox is accessible securely anywhere anytime. RPC over HTTPS synchronises your Outlook client with our central server over a simple Internet connection, creating a full online replica. Any updates you make are reflected back centrally allowing your PDA or PA access.

The ability to download headers without pulling the entire message allows for the management of bandwidth and keeps costs at a minimum.

Mobile Access

Access your mailbox quickly and efficiently via your cell phone with Outlook Mobile Access or via the Internet with the fully featured Outlook Web Access or Lite edition for bandwidth restricted sites.

Push email and remote wipe are fully supported with Windows Mobile 5.

"Increasing Productivity"

Information at your fingertips

The global address list provides a single point of reference for company wide contact information. Telephone numbers, email addresses and a physical address for every account is configured and an offline address book is compiled.

Scheduling a meeting across groups allows for free/busy information to be displayed and common free time to be identified. The ability to delegate access to your central calendar allows assistants to manage and maintain your day.

Collaboration for improved efficiency

Assign tasks to users, send mail with voting options, create notes, flag incoming mail and a whole host of other features all combine to create a powerful and intuitive collaboration tool.

Standards enforced

Disclaimers or company custom signatures are compiled for every user creating a corporate standard for outgoing mail.

"Making information safe"

99.9% uptime

The TC Hosted Exchange solution is maintained at the highest level of resilience. 99.9% uptime is ensured through fully audited process management, disaster recovery and n+1 design.

Virus and spam protection

Technology Concepts employs industry-leading virus protection – inbound and outbound – as well as the industry’s most accurate anti-spam solution.

Data protection

A fully mirrored offsite replica of our hosted environment ensures that even in a worst case scenario – your data and service levels can be maintained.

Mobile security

Windows Mobile 5 Remote Wipe ensures the security of mobile devices. With our best practice security policies your data is protected.